********** NOTICE 05/17/2017***********
After fighting with it for over two months, the old landline business phone number is now ported over to cell service and I have a new email address for the business. Due to the nature of the business, catching me directly by phone will be difficult, but if you leave a message, I will get back to you as soon as I can. PLEASE NOTE THAT ALL EMAILS TO THE OLD EMAIL ADDRESS, BOTH DDL & DOWNEY, BACK TO THE FIRST OF MARCH ARE LOST AND FUTURE ONES TO THOSE OLD EMAIL ADDRESS WILL NOT BE RETRIEVABLE. ALSO, AT THIS TIME, I DO NOT HAVE A FAX NUMBER. I am so sorry for the inconvience that this has caused. The new contact information is listed below and I have updated the information with the Superintendents for the items that have not gone to print yet.
I am also way behind on processing any mail. I am in the final steps for have things re set up so that I can start the income processing. I realize that because I am behind on the mail, I have caused a major delay in all reorders. I'm still not having much luck in finding office help, and even if I did, I don't know where I would find the time to train them. In the mean time, I want to to thank all of you for tollerating this as I attemp to get myself back on track.
PO BOX 157, ASH GROVE, MO. 65604
(417) 276-2405 firstname.lastname@example.org
********** NOTICE 03/22/2017 **********
My apologies once again to all my customers. The office move did not go smooth and has created major issues with customer service.
I had sold the home/office with closing on 3/6/17. I shot two shows prior to closing, Crawfish Cluster and Belle City Winter Classic. All was going semi well until the 7th, when I become severely ill and plus, in the transition, all of means of comunication went south. I am borrowing a friends computer on their service to at least get this notice out.
As of today, I still have no comunication services, but according to the service provider, I should be up and running some time next week.
Because of the illness, I am severly behind in getting pictures out. I was finally able to get all of the Crawfish Cluster in the mail last week. I'm working on the Belle City Winter Classic now. Anyone that pre-paid for digital files from Belle City to be emailed, I will get them done first and hopefully will be able to use the friends service to get them out to HighTail for downloading by sometime tomorrow. The prints should go into the mail sometime next week.
I am overwhelmed with how much office work I need to catch up on and I have found that this business is not the easiest to find hired help for, so I am the only one. I know my problems should not be your problems, but unfortunatly it has turned out that way with these major delays. Once again, I am so sorry that it has turned out the way that it has for the start of the 2017 season. Buddy and I had always strived to provide fast service and I hope to get things closer to normal.
**NEW MAILING ADDRESS**
PO BOX 157
ASH GROVE, MO. 65604
With the deepest of sorrow, I am informing the world he knew so well that John (Buddy) Downey lost his battle with cancer on July 3rd, 2016. He will be greatly missed by all that truely knew him. His Memorial service will be Wed., 07/13/16, at 6:00 pm at Greenlawn Funeral Home, 3506 N. National Ave., Springfield, MO.
My apologies to all our customers that have been ignored through this trying time. The office will continue to be closed until sometime after his memorial service at which time I will do my best to get back to business as usual. Until I have things up and running again, please use one of the email addresses below to contact me concerning your photos. I did not do a good job at getting back with customers during his illness, but I will strive to keep things more prompt.
Good luck in the ring to all and hope to see you out there as your dogs win big.
***STANDARD PROCEDURE IS TO SHIP 1-8X10 ORIGINAL PHOTO OF EACH WIN SHOT TAKEN WITH THE INVOICE TO THE ARM # PROVIDED TO US. WE DO NOT POST WIN PHOTOS ON LINE. ANY REQUEST FOR DIGITAL FILES MUST BE PREPAID.****